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Open Arms Family Care LTD – Overcrowded group home

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Open Arms Family Care LTD
11528 9 Avenue NW
Edmonton, AB T6J 6T9
(780) 437-4194 – Jeanne Hackama

Update: CBC News reports Police investigation into assault at Open Arms Family Care.

Courtesy CBCnews.ca

Courtesy CBC.ca

Charges were pending Thursday against a worker in a privately-owned seniors’ home in relation to an assault complaint from a former resident.

Police and Alberta Health Services arrived at Open Arms Family Care at 115th Street and 9th Avenue around 10:30 a.m.

A woman believed to be in her 60s was taken away by police. Investigators were also seen coming out of the home carrying boxes of documents, and health officials went into the home holding boxes of comfort diapers.

The privately-owned home is licensed by the provincial government to care for up to 14 adults.

Alberta Health Services has received complaints about the home before.

In 2004, officials investigatd a complaint that the home was overcrowded, didn’t give residents enough food and had an insufficient number of trained staff.

Another complaint was filed last February. Government officials won’t say what was investigated but said the matter was resolved.

Read More on CBC.ca

When we visited this facility we noted a Social Care Facilities License, a government license. The home appeared to be seriously overcrowded, and when we entered the facility, residents were not alert, and failed to look up as we walked through. In one basement bedroom there was hardly enough room for two beds, let alone other furniture.

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Previously published under “Overcrowded Group Home”

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