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DriveABLE Employee fails to treat clients with respect

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REGISTERED MAIL

May 4, 2015

Dr. Allen R. Dobbs, Chairman of Board, CEO & President

DriveABLE Assessment Centres Inc.

10650 113 Street, Edmonton, AB. T5H 3H6

Dear Sir:

Reference: Laura Morgensen, DriveABLE Assessment Centres

Please be advised, that it has been reported to us that your above named employee fails to treat senior clients with courtesy or respect.

You have stated in your public presentations that clients are carefully advised and given a demonstration prior to the DriveABLE computer based test. We have been told, that that has not been happening. Rather, senior clients are shown the computer and told to perform. Further more, on occasion, after a short period of testing, Morgensen may tell them that they have failed and instruct them to leave.

It is widely known that we have found the DriveABLE assessments to be neither fair, accurate or ethical. However, Driver Fitness of Alberta Transportation accepts this testing and even on occasion, demands that senior drivers complete a DriveABLE test.

Nevertheless, Alberta citizens have the right to be treated with dignity and respect.

We would be grateful to be in receipt of your response by the 20th of May 2015.

Thank you.

Yours truly,

Elder Advocates Of Alberta Society

Response

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Elder Advocates Of Alberta Society

HAND DELIVERED

July 16 2015

Mr. Kerry Brown CA, Acting Chairman of  Board,

DriveABLE Assessment Centres Inc.

10650 113 Street, Edmonton, AB. T5H 3H6

Dear Mr. Brown:

Reference: Laura Morgensen, DriveABLE Assessment Centres

Thank you for your response of May 15, 2015.

Please allow us to again express our concern in regard to DriveABLE

assessments, assessments which you widely publish as “evidence based”.

You cite the following on your website:

We are the global leader in evidence-based assessment technology for the fair and accurate assessment of cognitively at-risk drivers. We protect safe drivers from misidentification”.

We strongly challenge that. Far too often, we have known that DriveABLE has misclassified drivers as unsafe and cognitively impaired, when in fact these drivers are cognitively intact and safe drivers.  They are then told they can no longer drive.

These individuals, some of them Class I licensees, who wish to re-obtain their right to drive, then must undergo lengthy psychological testing, sometimes head scans, extensive reports from their physician, all at their own emotional and financial expense or permanently lose their right to drive.

We have learned that last year at least 8,000 Albertans have lost their right to drive.  What is the number this year?   Decent, law abiding, tax paying citizens are being severely abused by an unjust system.

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Box # 76138, Edmonton, AB. T6H 5Y7

You have also widely published that:

Through award-winning university research, we’ve developed the DCAT – The DriveABLE Cognitive Assessment Tool; It’s the only cognitive assessment shown to be highly predictive of actual on-road performance”.

Please identify for us, who has provided an award for this DriveABLE research?

Your HISTORY also publishes that:

At the request of physicians, Dr. Allen Dobbs and his team at the Neurocognitive Research Unit of the Northern Alberta Regional Geriatric Program, were asked to find a test which could assess patients who were still driving and had a cognitively impairing medical condition”.

Not so.  Allen Dobbs was / is, a willing pawn in a massive deception, a massive, sophisticated, multi-million dollar scam which has been perpetrated by government & private interests against the older citizens of this province. He and others were initially engaged by Ministers and servants of the Lougheed  government.

Further to the matter of Laura Morgensen.  You have stated that you have many accolades from clients as to how courteous and helpful she is.  We would be pleased to review such accolades.

You also state that,

“the actual testing is only carried out once the client understands what they are to do and comfortable performing it”.  .  .  “they do a practice”.

We wish it were so.  Unfortunately this is not what we hear from seniors who have under gone the DriveABLE computer based testing.

Mr. Brown, these are most troubling matters which have affected, disrupted and virtually destroyed many senior’s lives.  Older Albertans fear having to undergo their license renewal. We receive fear filled calls from across the province, even before they make the appointment with their doctor.  DriveABLE is an identifiable part of the problem.

Thank you for your kind attention to these matters.  We would be grateful to be in receipt of your response by the 27hof July, 2015. 

Yours truly,

Elder Advocates Of Alberta Society

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