"Rise in the presence of the aged, and show respect for the elderly."

Deadly LTC Neglect

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“Rise in the presence of the aged, and honour the face of the old man. . .”
-Leviticus 19:32
ELDER ADVOCATES OF ALBERTA SOCIETY (1992)

April 7, 2021

Letter sent via electronic mail

Dr. Verna Yiu, President & CEO
Alberta Health Services (AHS)

Seventh Street Plaza, 14th Floor, North Tower
10030 – 107 Street NW Edmonton, Alberta T5J 3E4

Your File: E2103028

Dear Madam:

REFERENCE: AHS CANCELS CONTRACT WITH CALGARY LONG TERM CARE FACILITY.

Millrise Seniors Village 14911 – 5th Street S.W. Calgary, AB.
Head Office – Retirement Concepts – 1818-701 West Georgia Street,
Vancouver BC, V7Y 1C6 (Ph. 604.662.4969 ) managed by
West Coast Seniors Housing Management,
purchased by a Chinese Insurance Company & operates homes in B.C. Alberta & Quebec..

We acknowledge the response of Lori Anderson, Calgary Zone Officer, dated April 1, 2121,
which was a response to our letter to your office of March 2, 2021.

Please know, we do not find the response satisfactory, admittedly it was a response intended
to placate us. The reply indicates that you intend to disregard the deadly neglect of elderly
clients by Millrise Seniors Village.

it was reported to us that last spring when your Office, (AHS) contracted with Millrise Seniors
Village it was because residents had been found to be suffering almost total neglect.

Numbers of residents were found moribund who later died. There were inadequate numbers of
staff on site. Residents had been left without food and water. The kitchen was closed.

Your Office and the Office of the Minister had full knowledge of this horrendous
neglect.

That knowledge resulted in a Ministerial Order.

It appears that to date there has been little or no accountability.

We submit that the MILLRISE SENIORS VILLAGE facility should be
SHUTTERED
their LICENSE REVOKED,
CHARGES LAID against all levels of administration,
SENIOR STAFF OF MILLRISE SENIORS VILLAGE, RETIREMENT CONCEPTS,
WEST COAST MANAGEMENT COMPANY,
and the owners, ANBANG INSURANCE COMPANY.(Chinese insurance company).

We pray that you will choose to pursue justice in this matter.
In a just society, there must be consequences for those who harm vulnerable persons.

—–

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C.C.
Honourable Minister of Justice, Mr. Kaycee Madu
Honourable Minister of Health, Mr. Troy Shandro
Honourable Minister of Seniors, Ms. Josephine Pon